Return & Exchange
Thank you for shopping at L.M pole & active wear.
Our online shop provide unique hand made pole and active wear and each item made with the best materials to ensure the maximum customers satisfaction.
If you are not entirely satisfied with your purchase, it is easy to exchange or refund.
Contact us return/exchange in “contact us” or send an email to: firstname.lastname@example.org and we will try our best to meet your request.
Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.
Send the returned purchase in its original packaging with original label back to our return center. We will issue a refund to your original payment method within a week.
Refunds do not include shipping costs.
Returns &Exchanges Policy:
Purchase can be returned or exchanged within 30 days from the delivered date.
Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact!
If not, the buyer is responsible for all incurred fees and no refund will be issued.
Please note that custom orders and order-made products, you can return them only if there is obvious quality problem. Otherwise we will not accept the return. please contact us in this case and send us a clear picture which showing the problem/defect and we will do our best to solve it.
Please contact us in advance and we will provide you the address where you should return to.
Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please contact us if you decide to cancel the order.
We will NOT accept order cancellation request if the order already been shipped.